Find more information in the General Comments section of the assessment
Find more information in the Rating Validity tab of the assessment
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75% -
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86% -
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83% -
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62%
- Good
- Adequate
- Marginal
- Weak
- Poor
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Mobile Progressive Deformable Barrier![]()
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Full Width Rigid Barrier
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Side Mobile Barrier
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Side Pole
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Far-Side Excursion
Occupant Interaction![]()
Occupant Interaction
Rear Seat
Front Seat
| Rescue Sheet |
Not available in some countries, not ISO compliant
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| Advanced eCall | Available | |||
| Multi Collision Brake | Available | |||
| Submergence Check | Partially Compliant | |||
- Good
- Adequate
- Marginal
- Weak
- Poor
Passenger
outboard
center
outboard
center
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Fitted to the vehicle as standard![]()
Not fitted to the test vehicle but available as option![]()
Not Available
Not fitted to the test vehicle but available as option
i-Size
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Easy![]()
Difficult![]()
Safety critical![]()
Not allowed-
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Airbag ON
Rearward facing restraint installation not allowed
Difficult
Safety critical
Airbag ON
Isofix
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Easy![]()
Difficult![]()
Safety critical![]()
Not allowed-
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Airbag ON
Rearward facing restraint installation not allowed
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Easy![]()
Difficult![]()
Safety critical![]()
Not allowed-
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Airbag ON
Rearward facing restraint installation not allowed
In both the frontal offset and side barrier tests, good protection was provided to all critical body areas for both child dummies, apart from the neck of the 10 year old, protection of which was adequate. The front passenger airbag can be disabled to allow a rearward-facing child restraint to be used in that seating position. Clear information is provided to the driver regarding the status of the airbag and the system was rewarded. The Ford Tourneo Custom is not equipped with 'child presence detection', a system which issues a warning when it recognises that a child or infant may have been left in the car. All of the child restraint types for which the Tourneo Custom is designed could be properly installed and accommodated in the car.
- Good
- Adequate
- Marginal
- Weak
- Poor
Pedestrian & Cyclist Head 12.3 Pts
Pelvis 4.5 Pts
Femur 4.5 Pts
Knee & Tibia 8.0 Pts
| System Name | Pre-Collision Assist | ||
| Type | Auto-Brake with Forward Collision Warning | ||
| Operational From | 5 km/h | ||
| PERFORMANCE | | |||
Protection of the head of a struck pedestrian or cyclist was predominantly good or adequate. Protection of the pelvis and femur was good at all test locations, while that of the knee and tibia was predominantly good. The autonomous emergency braking (AEB) system of the Ford can respond to vulnerable road users as well as to other vehicles and, equipped with the optional safety pack, its overall performance was good, a noticeable improvement over that of the standard equipment. Likewise, the system performed well in tests of its response to cyclists, but not for ‘dooring’, where a door is suddenly opened in the path of a cyclist approaching from behind. Overall, the AEB system performed well in tests of its response to motorcyclists, scoring full points in this part of the assessment.
- Good
- Adequate
- Marginal
- Weak
- Poor
| System Name | Intelligent Speed Assist |
| Speed Limit Information Function | Camera & Map, subsigns supported |
| Speed Control Function | Intelligent Speed Limiter not default ON (accurate to 5km/h) |
| Applies To | Front and rear seats, including third row | ||
| Warning | Driver Seat | Front Passenger(s) | Rear Passenger(s) |
| Visual | |
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| Audible | |
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| Occupant Detection |  |
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| System Name | Driver Alert |
| Type | Indirect monitoring |
| Operational From | 30 km/h |
| Fatigue | Drowsiness |
| System Name | Lane Keeping System |
| Type | LKA and ELK |
| Operational From | 60 km/h |
| Performance | |
| Emergency Lane Keeping | |
| Lane Keep Assist | |
| Human Machine Interface | |
| System Name | Pre-Collision Assist (PCA) | |||
| Type | Autonomous emergency braking and forward collision warning | |||
| Operational From | 5 km/h | |||
| Sensor Used | camera and radar | |||
Overall, when equipped with the optional safety pack, the performance of the autonomous emergency braking (AEB) system was adequate in tests of its reaction to other vehicles, with some points scored in the crossing scenarios. A seatbelt reminder system is fitted as standard to the front and rear seats. The car has an indirect driver status monitoring system, detecting driver fatigue. The lane support system gently corrects the vehicle’s path if it is drifting out of lane and also intervenes in some more critical situations. The speed assistance system identifies the local speed limit. The driver can choose to allow the limiter to be set automatically by the system, although this is not on by default.
- Specifications
- Safety Equipment
- Videos
- Rating Validity
Specifications
Tested Model Ford Tourneo Custom 2.0 Ecoblue 'Titanium', LHD
Safety Pack Name Driver Assistance Pack with Navigation
Body Type - 5 door MPV
Year Of Publication 2024
Kerb Weight 2422kg
VIN From Which Rating Applies - all Tourneo Customs with optional safety pack
Class Business and Family Van
Safety Equipment
Note: Other equipment may be available on the vehicle but was not considered in the test year.
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Fitted to the vehicle as standard![]()
Fitted to the vehicle as part of the safety pack![]()
Not fitted to the test vehicle but available as option or as part of the safety pack![]()
Not available![]()
Not applicable
Videos
Rating Validity
Variants of Model Range
| Body Type | Engine | Model Name | Drivetrain | Rating Applies | |
|---|---|---|---|---|---|
| LHD | RHD | ||||
| 5 door MPV | 2.0 Ecoblue | Tourneo Custom | 4 x 2 * |  |
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| 5 door MPV | 2.0 Ecoblue | Tourneo Custom | 4 x 4 | |
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* Tested variant
Find more information in the General Comments section of the assessment
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The passenger compartment of the Ford Tourneo Custom remained stable in the frontal offset test. Dummy numbers showed good protection of the knees and femurs of both the driver and passenger. Ford did not demonstrate that a similar level of protection would be provided to occupants of different sizes and to those sitting in different positions, and protection of this area was downgraded to ‘marginal’. Analysis of the deceleration of the impact trolley during the test, and of the deformable barrier after the test, revealed that the Tourneo Custom would be a moderately benign impact partner in a frontal collision. In the full-width rigid barrier test, protection of all critical body areas was good or adequate for both the driver and rear passenger. In both the side barrier and the more severe side pole tests, protection of all critical body areas was good, and the Tourneo Custom scored maximum points in this part of the assessment. Control of excursion (the extent to which a body is thrown to the other side of the vehicle when it is hit from the far side) was good. The Tourneo Custom has a centre airbag mounted on the driver’s seat to mitigate against occupant to occupant injuries in such impacts. Dummy numbers were good in Euro NCAP's test, with equal protection to the front driver and passenger. Tests on the front seats and head restraints demonstrated good protection against whiplash injuries in the event of a rear-end collision. A geometric analysis of the rear seats also indicated good whiplash protection. The Tourneo Custom has an advanced eCall system which alerts the emergency services in the event of a crash. The car also has a system which applies the brakes after an impact, to avoid secondary collisions. Ford demonstrated that if the car entered water, the doors, if locked, could be opened within two minutes of power being lost.